| 1 | The concept of quality | Ismail EFİL, Quality Management Systems |
| 2 | The concept of quality, standards and standardization | Ismail EFİL, Quality Management Systems |
| 3 | Standards and standardization | Ismail EFİL, Quality Management Systems |
| 4 | The importance of standard manufacturing and service sector | Ismail EFİL, Quality Management Systems |
| 5 | Management quality and standards | Ismail EFİL, Quality Management Systems |
| 6 | Management quality and standards, environmental standards, | Ismail EFİL, Quality Management Systems |
| 7 | Midterm Exam | |
| 8 | Environmental standards | Ismail EFİL, Quality Management Systems |
| 9 | Quality management system models | Ismail EFİL, Quality Management Systems |
| 10 | Quality management system models, strategic management | Ismail EFİL, Quality Management Systems |
| 11 | strategic management | Ismail EFİL, Quality Management Systems |
| 12 | participate in the management | Ismail EFİL, Quality Management Systems |
| 13 | The process management system | Ismail EFİL, Quality Management Systems |
| 14 | Resource management system, the EFQM excellence model | Ismail EFİL, Quality Management Systems |